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Logistics – Mast@2X


Logistics Operations Manager

Location Suzhou, Jiangsu, China
Date Posted
Contract Type Full time
Job Type Regular
Requisition ID R0000148159

Career Area:


Job Description:

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure.  Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.


Assists the manager, who is responsible to meet client needs and achieve profitability objectives of the CL Account(s), with office and storeroom operations ensuring client contract requirements are achieved or exceeded. 

Manages storeroom operations to maximize layout, processes and culture related to receiving, storing, order filling, packing, shipping, quality control, inventory counts, etc.

Serves as liaison to facility operations management and CL Account team.  Determines information services requirements for client, seeking assistance of the manager as necessary. 

Recommends changes, assists in continuous improvement initiatives for warehousing processes and implements new systems/processes.

Communicates and maintains a culture of open relationships with associates.  Assists supervisors in answering associate concerns/complaints. 

Determines and implements staffing levels for assignment completion.  Participates in recruiting and screening routines for new employees. 

Assures employees are thoroughly trained in processes and business practices/policies. 

Reporting to this position are storeroom supervisors/associates and/or invoice clerks.

Supports purchases of indirect material suppliers and capital items required for daily operations. 

Assumes responsibility for operations in absence of manager and is typically critical to a successful startup of new operations. 

Responsible for operational updates, written and oral reports and operations summaries.

Basic Qualifications

Requires moderate to extensive experience in all aspects of warehouse operations including previous staff and supervisory experience. 

Must have the ability to work with Caterpillar and client managers and possess good communication and analytical skills.

Top Candidates will also have

Proficient in English and Mandarin

Bachelor’s degree or above, preferably in Supply Chain and/or Logistics Management

At least 3 years of job experience in Logistics/Warehousing and having knowledge of various Logistics operation and Warehouse management systems

At least 3 years in a people leadership role with strong people management qualities

Have the strong ability to work with Caterpillar and client managers

Good analytical and problem-solving skills

Excellent interpersonal, teamwork, organizational and communication skills

The Power of Everyone

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

Learn about Caterpillar at

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar offers many job opportunities which can be found through our employment website at

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here .


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