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Information Technology Card@2X

Information Technology

IT Analyst I

Location Bangalore, Karnataka, India
Date Posted
Contract Type Full time
Job Type Regular
Requisition ID R0000146672

Career Area:

Information Technology

Job Description:

Job title: IT Analyst I

Experience: Minimum 3-5 Years of IT Experience

Education: BE / B Tech / MCA

This role is responsible for development, support and maintenance IT solutions in the Glovia/UK area covering Manufacturing Logistics domain. Position is responsible for developing IT solutions, maintenance, change request, root cause identification & corrective actions along with regular improvement of IT applications and processes. Position will require incumbent to directly work with business users. The role is viewed as skilled in application development, performance tuning and troubleshooting of both Legacy and modernized applications. The position manages the completion of own work assignments and coordinates work with others. Based on past experiences and knowledge, the incumbent works in close collaboration with peers & other IT teams.

Operational & Behavioral Competencies:

  • This individual will be responsible for designing, writing technical specifications, coding, and supporting moderately complex software programming applications.

  • This individual must also have strong analytical and problem-solving skills as well as the ability to juggle multiple simultaneous software development projects while keeping track of specific tasks and deadlines.

  • Recognize and troubleshoot moderate/complex technical problems within IT service agreement levels

  • Monitors and pro-actively responds to output from tools and monitoring systems

  • Excellent communication skills. Communicates with cross-functional teams, primarily at the individual contributor level, to provide problem resolution updates.

  • Participate in root-cause analysis of technical incidents.

  • Ability to work well individually and within a team environment.

Technical skills:

  • Strong ITSM process knowledge and experience in handling support incidents and problem management.

  • Good knowledge of object-oriented/Functional programming, Architecture

  • Good development and debugging experience with Java/J2EE technologies

  • Experience troubleshooting technologically challenging customer issues. Able to use advanced debugging techniques including analysis of tracing, and performance tuning and monitoring

  • Experience in one or more relational databases such as Oracle or DB2

  • Good knowledge on SQL queries.

Top candidate might also have

  • Knowledge on API programming and platforms

  • Knowledge of Azure DevOps

Caterpillar is an Equal Opportunity Employer (EEO).

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