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Administrative Support – Mast@2X

Administrative Support

Account Manager

Location Buckhannon, West Virginia, United States of America / HOME CITY, Pennsylvania, United States of America / Pittsburgh, Pennsylvania, United States of America / HOME CITY, West Virginia, United States of America
Date Posted
Contract Type Full time
Job Type Regular
Requisition ID R0000139681

Career Area:

Administrative Support

Job Description:

About Caterpillar
With 2020 sales and revenues of $41.7 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. Since 1925, we’ve been driving sustainable progress and helping customers build a better world through innovative products and services. Throughout the product life cycle, we offer services built on cutting-edge technology and decades of product expertise.

About SPM Oil and Gas

SPM Oil and Gas provides superior products and service solutions to Oil & Gas customers in upstream, production, transportation, refining and related industries.  The team works hard to create lifelong customer relationships, supplying comprehensive product & service solutions for the Oil & Gas industry and setting the standard for excellence in the segment.

What will SPM Oil and Gas, a Caterpillar company, do for you?

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure.  Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.  Join us.

The Role
SPM Oil & Gas is looking for an Account Manager. As an account manager, you will work to develop new business and manage existing accounts through the development of sound business relationships. This is the first level account manager assignment and generally involves providing feedback to the management team and operating district on customer satisfaction & actionable steps. This role focuses on developing relationships and gaining business for the frac rental product line.

Job duties including but not limited to:

  • Consult with various departments within Caterpillar regarding the direction and strategies that key industry leaders will be adopting in the future

  • Consult with customers (E&P’s) and districts on the subject of sales and service support of product to “corporate account” customers

  • Travel in the field to monitor and resolve issues regarding customer satisfaction and future product needs

  • Take steps necessary to assure product health in order to maintain and enhance PINS growth

  • Develop effective internal partner relationships and relationships with major customers so that sales objectives can be achieved

  • Establish high-level relationships with business decision makers and identify business needs and problems.

  • Work with management to develop and implement market strategies for frac product line and grow business with customers.

  • Ensure that account decision makers have been fully exposed to the features/ benefits available from Caterpillar products, dealer, and marketing before they finalize purchasing decisions

  • Communicate effectively across product, industry, and/or customer audiences to gain understanding and acceptance of ideas and recommendations.

Basic Qualifications:

  • Requires a college degree or equivalent experience with 2-5 years of specific industry experience

  • Ability to deal with sensitive issues and/or persuade others on new methods of equipment application, new technology and distribution methods

  • Ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences

  • Good human relations skills are required to develop a collaborative/cooperative work relationship with others inside and outside the business unit

Top Candidates Will Also Have:

  • Either have had previous field experience as a SG23 and/or previous supervisory experience within the company and/or was a fully contributing member on significant projects and/or teams.

Additional Information

  • Travel required up to 50%

  • Relocation assistance is not available for this role

  • Remote/hybrid schedule available for this role

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.  As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at #LI

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Submit your information to our Talent Network here .


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