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Administrative Support – Mast@2X

Administrative Support

Quality Engineer

Location Fort Worth, Texas, United States of America
Date Posted
Contract Type Full time
Job Type Regular
Requisition ID R0000128004

Career Area:

Administrative Support

Job Description:

About Caterpillar
With 2020 sales and revenues of $41.7 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. Since 1925, we’ve been driving sustainable progress and helping customers build a better world through innovative products and services. Throughout the product life cycle, we offer services built on cutting-edge technology and decades of product expertise.

About SPM Oil and Gas

SPM Oil and Gas provides superior products and service solutions to Oil & Gas customers in upstream, production, transportation, refining and related industries.  The team works hard to create lifelong customer relationships, supplying comprehensive product & service solutions for the Oil & Gas industry and setting the standard for excellence in the segment.

What will Caterpillar do for you?

When you join Caterpillar SPM Oil and Gas, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure.  Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.  Join us.

The Role

SPM Oil & Gas currently has an opening for a Quality Engineer located in Fort Worth, Texas.  As an Quality Engineer at SPM Oil & Gas, you will be responsible for product quality and providing data to drive process, design, or component improvement projects, which will deliver DPPM reduction. The Quality Engineer will work closely with the process, product, and lean engineering to support or lead quality projects. QE will work closely with customers and technical support in analyzing field quality problems. The QW will also adhere to the Quality Management System by working in accordance with current procedures and work instructions. Partner with Manufacturing Engineering, Operations, Program Management, and Supply Chain to meet customer expectations.

Job duties/responsibilities include, but are not limited to:

  • Initiate product and process engineering projects to reduce unit defects

  • Develop and implement prompt containment solutions to prevent future defects

  • Create and maintain prioritized project list to support quality improvement goals

  • Collect and analyze data to determine component and system failure modes

  • Develop and sustain relationships with technical support, customers, and field service representatives to better understand field quality issues

  • Review and report weekly/monthly warranty and concession claims

  • Correlate warranty/field failures with factory processes and develop, implement and maintain process improvement plans

  • Lead and support projects for component, system, and process improvements initiatives

  • Develop business cases to support project and resource requirements

  • Respond daily to technical questions and requests from technical support and field service representatives

  • Partner with Operations and Manufacturing Engineering to investigate root causes and implement corrective and preventive actions for customer complaints

  • Provide New Product Quality Support as needed.

  • Continuously improve QMS processes and procedures

  • Conduct quality system audits, including creating audits finding reports, determining proper corrective and preventive actions and closing out audit findings

  • Develop training to build quality awareness

  • Interface with Engineering and Operations to ensure transfer to Production of new products are in accordance with approved data

  • Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system

  • Develop SPC (statistical process control) reporting of machine capabilities and develop corrective action programs for improvement

  • Preparation of QA reports

Measurements:

  • Quality Key Process Indicators, such as customer complaint closure, Internal, & Customer DPPM

  • On-time completion of assigned projects.

  • Cost of Poor Quality

Basic Qualifications:

  • Bachelor of science degree in Engineering or technical field

  • 3+ years Quality Engineering experience in a manufacturing environment

  • CNC precision machining & measuring equipment experience

  • Computer literate within a Windows environment and proficient with Microsoft office products.

  • Strong analytical skills

  • Ability to make timely decisions and apply sound judgment

  • Ability to organize tasks and manage time to complete multiple assignments simultaneously.

  • Ability to communicate at all levels within organization

Top Candidates Will Also Have:

  • Working knowledge of Geometric Dimensioning & Tolerancing

  • Welding, and/or Nondestructive Testing experience a plus

  • Working knowledge of parts and features which may be critical in application.

  • Skilled and capable of selecting and using various measuring equipment.

  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management and/or public groups.

  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. 

  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

  • Experience with statistical software such as JMP or Minitab is preferred.

  • Certified Six Sigma Greenbelt or ASQ Certified Quality Engineer preferred

Additional Information :

  • Physical Demands:  The employee must occasionally lift and/or move up to 25 pounds.

  • Work Environment:  The noise level in the work environment is usually moderate. Personal protective equipment is required in certain areas of the facility.

Relocation assistance is available for this position.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.   

As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at  www.caterpillar.com/careers.  #LI

Relocation is available for this position.

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Submit your information to our Talent Network here .


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