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Digital & Analytics – Mast@2X

Information Analytics

Senior Business Intelligence Analyst

Location Chicago, Illinois, United States of America / Peoria, Illinois, United States of America
Date Posted
Contract Type Full time
Job Type Regular
Requisition ID R0000116234

Career Area:

Information Analytics

Job Description:

Data is continuously generated by hundreds of thousands of Customers and Cat machines that are operated around the globe. This is creating a gold mine of information to support our customers growth and deliver insights to Caterpillar teams. The Senior Business Intelligence analyst lead Strategic and Tactical analytic projects focus on resolving business problems to unlock service growth potentials and customer value. Turning data into insights, customer value and growth is essential to Caterpillar industries and the Cat Digital organization.

As a Senior Business Intelligence analyst, you will join a diverse team which focuses on discovering the future of aftermarket through the analytics of field data, thus ensuring that the best decisions are made by our internal partners to achieve our Service growth goals.

You will be specifically responsible for leading the development of Energy and Transportation insights and liaising with our internal customers. Comfortable working in challenging environments with a contagious passion for leveraging data analytics to inform decisions, you will play a key role in sales development project as well as part availability initiatives by communicating understandings and representing our team.

By joining the Insights team, your contributions will support futures Service sales supporting in all industries served by Caterpillar. You will be an integral part of our team of talented Insight’s analysts covering all Caterpillar industries working alongside of other data scientists and analysts in Cat Digital organization. You will gain experience in a vibrant and diverse multinational organization and develop your understanding of business practices and the data driven revolution.


Financial impact: < $500,000

Complexity:  Moderate

Scope spans across 2-3 functional areas within BU

Geographic scope: multi-region impact


Move from being an individual contributor to acting as the Data Insights expert

Participate on cross-functional project teams

Present insights outputs to Senior leaders and advisors

Understand of segment strategy, and dollarize enterprise benefits by Identifying new improvement opportunities.

Lead on establishing future data requirements to deliver on business objectives

  • Create and deliver insights to support Resource Industry service market growth

  • Works directly with business partners to understand informational needs of end users and create reporting/visualization solutions that turn data into critical information to ultimately drive sound business decisions

  • Coach and mentor other business intelligence analysts in the creation, validation, and application of digital solutions and Insights projects.

  • Participate on 3-4 projects concurrently

  • Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.


Basic Qualifications:

  • Bachelor's degree & 3-5 years of business insights and visualization experience, or a

  • Master’s degree & 2-3 years of business insights and visualization experience, or a PhD

  • Fields of study include computer science, business, mathematics, economics, statistics, engineering or in a related field

Top Candidates will have:

  • Strong data driven skills with the ability to organize, analyze and disseminate significant amount of information

  • Robust visualization skills (Tableau and/or PowerBI)

  • Ability to work with technical & non-technical stakeholders with the ability to take & deliver

  • Strong verbal and written communication to deliver complex solutions to various functions and hierarchical levels.

  • Bachelor’s degree in Business, Economics, Science or Engineering or equivalent

  • Experience in project management

  • Good logical reasoning skills

  • Self-starter and driven while working well in team environment

  • Create innovative solutions to solve business problems

  • Strong attention to detail in order to spot inaccuracies in coding or data

  • Experience with data structures using SQL

  • Strong knowledge of Microsoft Management studio, R, SQL, Python, DevOps, Excel, Alteryx, Snowflake is a plus"

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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