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Marketing Sales Product Support – Mast@2X

Marketing / Sales / Product Support

MineStar Onboard Specialist

Location Ontario, Ontario, Canada
Date Posted
Contract Type Full time
Job Type Regular
Requisition ID R0000106021

Career Area:

Marketing / Sales / Product Support

Job Description:

Do you want work-life balance? Do you want to be part of a cutting-edge team that is at the forefront of changing the way mining is done? Do you love problem solving and creating solutions for customers? If you answered yes to the above, we would love to hear from you! We are currently looking for an Onboard Specialist to be based near Sudbury, Ontario.

Caterpillar is expanding our MineStar® Command System to a number of key mining operations and have multiple opportunities for individuals seeking a new challenge in the mining industry. The Caterpillar Autonomous Truck Specialist is a mine site-based role where you can work hand in hand with our customers.

In this role you will ensure the Command for Hauling equipment and system is working at its optimum performance using your specialist knowledge and experience. You will troubleshoot issues in the field, and work with a multidisciplinary team to rectify any faults. You also have the ability to identify improvement opportunities and work with the Caterpillar engineering team to drive product improvements.

This role will be well suited to someone who thrives on challenges and enjoys driving continual improvement. Full product training will be provided as part of your on boarding process, including our on-board networks/machine control systems and how to troubleshoot them.

We will offer you a dynamic team environment with great opportunities for personal development. As a recognized expert you will work together with our best Caterpillar engineers. Your career as an Autonomous On-Board Specialist can take you anywhere within Caterpillar both inside and outside of Canada.

  • Training program is tailored to the individual, which may include classroom training, on the job training and mentoring.
  • Most On-Board Specialists work 7x7 day shift.  DIDO from Sudbury with camp accommodations while on shift.

Once you complete your training program, your job duties may include (but are not limited to);

  • Manage machine and system integration
  • Identify field issues, troubleshoot and then track progress
  • Analyze data relating to Autonomous and base machine faults, including regular evaluation of the data accuracy and integrity of the system
  • Work with the Engineering teams to provide input and develop a plan for system enhancements and upgrades
  • Report on the working status of hardware and software of the Autonomous system to Engineering
  • Understand the proper procedures in case of critical failures in the system
  • Train other staff and mentor junior team members


  • Thorough understanding of mechanical and/or electrical mining trucks
  • Sound knowledge of off-board communications and experience with radios and networks
  • A degree in Electrical, Mechanical or Mining Engineering or prior experience developing or testing on-board machine control systems or off-board mine control systems
  • Ability to integrate and maintain a complex electronic system on a machine utilizing schematic models.
  • Analytical skills that can be used to troubleshoot electronic systems to understand root cause.
  • Strong desire to assist in hands-on system installations.
  • Motivated self-starter capable of working with others to complete all tasks accountable to them on time.
  • On board experience with Mine Star will be highly desired.
  • Experience at a mine-site in a camp environment on a roster.
    Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Canada which can be found through our employment website


Caterpillar is an Equal Opportunity Employer (EEO).

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