Career Area:Marketing / Sales / Product Support
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.
Global S&OP, Demand and Orders Management (within the Strategic Procurement & Planning Division) currently has an opening for an Engagement Manager (EM) in North America. The EM is accountable for serving clients by developing solutions to their Price List & Compatibility problems using LEAN methodology. Clients are defined as product groups (engineering, commercial, NPI teams), manufacturing (orders & scheduling), dealers (inventory managers, sales department) and GCI (marketing orgs). This role is specific to order management for machines and work tools.
Serve as the primary point of contact for clients in North America, primary focus on BCP machines/work tools
Develop relationships with clients; develop thorough understanding of problems; identify root cause(s) and propose solutions
Lead improvement projects that drive value to the business and improve OPACC
Approve price list change notices (PLCNs) for ADSD-N
Develop, maintain standard work & best practices; ensure alignment (governance)
Drive change aligned with the Modern Order Management (MOM) strategy
Participate/lead initiatives related to Sales Configuration Management (SCM)
Collaborate with other Engagement Managers across regions (ADSD-S, EAME, APD)
Provide strategic direction; coordinate NPI activities with the price list & compatibility execution team
Develop quality measures and ensure actionable results
4-year college/university technical or business degree; or minimum 10 years job related experience
5+ years of experience in product or industry groups including roles in product engineering,
NPI execution, machine marketing/pricing, and/or product support.
Top Candidates will also have
BCP product knowledge; CI/RI product knowledge
Dealer, commercial support and/or marketing experience
Company knowledge and/or experience in multiple functional areas
Knowledge of order management processes
Ability to think strategically and translate data insights into executable actions
Ability to drive results through direct and indirect influence
Demonstrated coaching capability
Strong interpersonal and communication skills
The location for this position is open to any US Caterpillar facility.
Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.
This position will require less than 10% travel.
Employee benefit details
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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