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Marketing Sales Product Support – Mast@2X

Marketing / Sales / Product Support

Engagement Manager (Price List & Compatibility)

Location Peoria, Illinois, United States of America / Cary, North Carolina, United States of America
Date Posted
Contract Type Full time
Job Type Regular
Requisition ID R0000091709

Career Area:

Marketing / Sales / Product Support

Job Description:

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure.  Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.  Join us.


Global S&OP, Demand and Orders Management (within the Strategic Procurement & Planning Division) currently has an opening for an Engagement Manager (EM) in North America.  The EM is accountable for serving clients by developing solutions to their Price List & Compatibility problems using LEAN methodology.  Clients are defined as product groups (engineering, commercial, NPI teams), manufacturing (orders & scheduling), dealers (inventory managers, sales department) and GCI (marketing orgs).  This role is specific to order management for machines and work tools. 

Job Duties

Serve as the primary point of contact for clients in North America, primary focus on BCP machines/work tools

Develop relationships with clients; develop thorough understanding of problems; identify root cause(s) and propose solutions

Lead improvement projects that drive value to the business and improve OPACC

Approve price list change notices (PLCNs) for ADSD-N

Develop, maintain standard work & best practices; ensure alignment (governance)

Drive change aligned with the Modern Order Management (MOM) strategy

Participate/lead initiatives related to Sales Configuration Management (SCM)

Collaborate with other Engagement Managers across regions (ADSD-S, EAME, APD)

Provide strategic direction; coordinate NPI activities with the price list & compatibility execution team

Develop quality measures and ensure actionable results

Basic Qualifications

4-year college/university technical or business degree; or minimum 10 years job related experience

5+ years of experience in product or industry groups including roles in product engineering,

NPI execution, machine marketing/pricing, and/or product support.

Top Candidates will also have

BCP product knowledge; CI/RI product knowledge

Dealer, commercial support and/or marketing experience

Company knowledge and/or experience in multiple functional areas

Knowledge of order management processes

Ability to think strategically and translate data insights into executable actions

Ability to drive results through direct and indirect influence

Demonstrated coaching capability

Strong interpersonal and communication skills

Additional Information

The location for this position is open to any US Caterpillar facility.  

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.

This position will require less than 10% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance.  We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at .

For more information, visit To connect with us on social media, visit

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Submit your information to our Talent Network here .


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