Career Area:Manufacturing & Supply Chain
PRODUCT CHANGE CONTROL ENGR I – SANTA CATARINA
To perform staff functions, provide change management process leadership, employee technical assistance, employee education and training and detail direction to Releasing Analysts and Technicians responsible for planning and implementing product changes in the manufacturing process.
JOB RELATED STATISTICS:
Management responsibilities include managing manufacturing change information and assignment of manufacturing effective dates, checking the timely receipt and completeness of records prepared by product design, and distribution and maintenance of engineering data.
The incumbent’s role is to address issues dealing with engineering design and change implementation requirements within the Concurrent Product & Process Development (CPPD) Process. Those issues are addressed by determining the best course of action, within departmental guidelines & Engineering Standards, from many existing solutions. Incumbent will be given little or no direction and expected to use independent and discretionary judgment.
The incumbent creates, maintains, and communicates accurate change management data at both the local and corporate level through data entry in management information systems including the Engineering Data System (EDS), Manufacturing Control System (MCS), the Engineering and Manufacturing Change Control System (EMCC), and SAP.
The incumbent analyzes engineering releases, changes, drawing notices to create change management requirements, and also provides the creation of product structure based on engineering design within EDS and develops engineering drawing distribution criteria as reflected in entry into the Engineering Distribution Data System (EDDS).
Follow up of major engineering releases and changes for problem resolution is required.
The incumbent provides management with the tools to monitor the overall progress and effectiveness of product programs and provides technical assistance and education and training to team members as required insuring team effectiveness.
The incumbent participates in developing product timing strategies with NPI (New Product Introduction) teams for both product and process activities. Incumbent reviews and insures the proper release of engineering information within NPI Programs. The incumbent also serves as an integral member of NPI teams to influence the timeliness of model effectivity and the impact on other programs.
The incumbent facilitates meetings to assure that changes or model introductions are properly monitored.
The incumbent participates with Commodity, Purchasing, and Product groups to determine the logical source of supply for product components and provides leadership with product groups and operations to expedite changes that impact product safety, liability, and customer satisfaction.
The position manages the completion of its own work assignments and coordinates work with others.
Typical internal customers include various contacts throughout Caterpillar worldwide and its subsidiaries. The position's primary customers are internal. The position is challenged to quickly and correctly identify problems. The incumbent generally resolves issues by following departmental guidelines or applying a solution that worked in the past. The team or supervisor gives general instructions on what needs to be done, when it needs to be done and how it is typically done. The jobholder knows in advance the details of what needs to be done to serve customers and the standard procedures in place to accomplish it. They can change different parts of the standard approach to serve customers best, but cannot add
or delete procedures without approval. The team or supervisor reviews work as it is being done and after it is completed. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, Part Quality, Internal Quality Certification, Class A Certification, etc.
Requires a technical college or university degree in an appropriate manufacturing or engineering related field or equivalent external experience. Requires an understanding of Engineering Records, Manufacturing Releasing, Materials Scheduling, and Engineering Manufacturing Change Control procedures normally gained through a minimum of 1-year experience as a Product Change Control Technician or through equivalent external experience. Must have the ability to organize and direct the activities of other product change control technicians or engineers. Requires English good oral and written communications skills.
All qualified individuals, including women, are encouraged to apply
Caterpillar is an Equal Opportunity Employer (EEO).
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