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Logistics – Mast@2X


Distribution Supervisor

Location Nuevo Laredo, Tamaulipas, Mexico
Date Posted
Contract Type Full time
Job Type Regular
Requisition ID R0000085019

Career Area:


Job Description:

Build your career at the company that sets the standard.

Caterpillar’s supply chain processes are so complex—and successful—that we’re regularly benchmarked by other companies and taught as a case study in many classrooms. Working here, you’ll take responsibility for ensuring we have the material we need, when and where we need it, to meet customer demand. That may involve interacting with suppliers or using the latest digital, analytics and forecasting tools to determine exactly how many units are needed in specific timeframes, locations and configurations.

As you build your skills, you’ll have the chance to move into different supply chain roles or jobs in procurement or other parts of the company. You might also get the opportunity to join our three-year professional development rotation. With tracks in leadership, supply chain management, manufacturing engineering, procurement and environmental health and safety, it lets you explore different aspects of our business and gain new technical and leadership abilities.


To create and maintain a safe work environment while leading the receipt, processing, packaging, storage, order filling and shipment of parts to Caterpillar dealers, Distribution Centers and Regional Distribution Centers to support the end users of Caterpillar equipment.


Total Operating Expenses: $250,000
Personnel: 15-20 hourly


This position is an entry-level Distribution Supervisor position. This position is provided guidance and support by more senior level Distribution Supervisors, Facility Manager, etc.

Supervises/leads group according to Caterpillar production system  to ensure completion of assigned tasks in accordance with established processes. The position is responsible for all personnel issues and performance evaluation of subordinates.

Ensures parts inventory is received, processed and stored in a safe, efficient and timely manner. Assists office personnel to complete order processing by providing data on orders in process and resolves grief associated with orders. Responds to customer calls and provides necessary information and assistance to complete orders. Contributes to the development of an effective work force by assigning, directing and motivating employees to conform to defined and documented processes. Provides necessary on the job training. Contributes to improving productivity and quality by taking ownership of the process. Embraces continuous improvement and the development of teams as a preferred operating method. Maintains high employee morale by ensuring basic elements of work discipline are delivered. Contributes to the overall team productivity by performing assigned tasks, normally performed by subordinates, such as filling orders, packing orders or storing receipts.

The position is challenged to quickly and correctly identify problems. The incumbent generally resolves issues by following departmental guidelines or applying a solution that worked in the past. The team or supervisor gives general instructions on what needs to be done, when it needs to be done and how it is typically done. The jobholder knows in advance the details of what needs to be done to serve customers and the standard procedures in place to accomplish it. They can change different parts of the standard approach to serve customers best, but cannot add or delete procedures without approval. The team or supervisor reviews work as it is being done and after it is completed. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, Part Quality, etc.

Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

Limited travel required (Less than 5% of working time).


  • The position typically requires Bachelor degree
  • The position requires knowledge of various purchasing and materials systems, receiving report processing, and state and federal shipping regulations.
  • In addition, three to five years of job-related experience are typically required.
  • Excellent interpersonal skills are required in order to deal with sensitive issues, develop others, or persuade others inside and outside the department to take specific actions.
  • Intermediate to Advanced English

All qualified individuals - Including minorities, females, and individuals with disabilities - are encouraged to apply.

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here .


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