Labor Relations Representative

Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

We are building the future

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a nearly 100 year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacturing of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).   

At 2.2 million square feet and 24/7/365 operations, the Morton Aftermarket Parts Distribution Center is the largest Caterpillar Distribution Center in the world.  With cutting edge technology, the distribution center prides itself on driving Caterpillar customer loyalty through service parts availability. A highly engaged team, intense focus on safety, quality, employee development and diversity & inclusion will be part of your dynamic employee experience.

Job Description

As a Labor Relations Partner , you will be responsible for managing Labor Relations functions relative to UAW contract administration and negotiations, grievance procedures, arbitration, and other matters related to the union represented production workforce. As a member of the Human Resources team, you will need to have a growth mindset, promote continuous improvement, and help build a positive people-centric culture. We have a talented team and we can’t wait for you to join us at Morton!

What you will do:

• Interpret, explain and communicate organizational policies, procedures, and processes related to employee relations.
• Advise management on changes to existing policies to ensure compliance with new or proposed regulations.
• Consult with facility leadership on ways to build rapport, commitment to and retention of production workforce through professional development and an inclusive employee experience.
• Represent the organization in general legal hearings on federal, state and local regulations pertaining to labor issues.
• Participate in implementing and administering management-labor relations to help maintain positive relations with the union.
• Assist in union contract negotiations, contract agreements, and other labor relations issues.
• Establish and maintain credibility and productive working relationships with employees, teammates and business partners.
• Use active listening, probing, and fact-finding techniques to surface and document specific problems and resolution alternatives.
• Mediate and resolve conflicts in early stages with production workforce.
• Provide guidance / counsel associated with internal investigations, routine problems, unique situations and disciplinary issues.
• Practice positive collaboration and influence to convert difficult interactions into productive ones.
• Provide and/or develop appropriate learning for Operations Leaders to promote competency, efficiency and quality work.
• Contribute as a member on a variety of projects or teams supporting the business.

Education & Experience Required

• The primary worksite will be in Morton, IL
• Travel percentage for this role would be at 5%
• Sponsorship will not be provided for this role

What you will have:

• Degree or equivalent experience desired
• Conflict Management:  Knowledge of managing conflicts; ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
• Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Industrial Relations: Knowledge of the concept, theories, and approaches of industrial relations; ability to maintain harmonious relations between employers and employees.
• HR Legal and Regulatory Environment: Knowledge of HR legal and regulatory environment; ability to advise on laws and regulations affecting HR practices.
• HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management.

Desired Experience:

• Production Operations Leadership
• Experience with management and union represented workforce
• Flexibility to provide support on multiple shifts as needed

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade.  It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.  At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.  It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

November 22, 2024 - December 6, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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